Changelog
What changed, newest first, in the words of what it does for you. Improvements to the product reach every plan.
September 2026
Search your published content. One request searches everything a collection has published and returns matches with a score between 0 and 1. The score is the part to build on: a support widget can decide it has no good answer and open the ticket form instead. Words are scored separately and rare words weigh heavier, so a typed question finds the topic about it.
A connection for AI assistants. Your published content can be reached over the Model Context Protocol, so an assistant you choose can search and read it. Read only, published only, and no model runs on our side.
A card-first trial. Signing up now takes you straight to checkout, and your trial starts there. Your account exists either way; editing needs the subscription.
Code blocks that look like code blocks. A bar above the block with the language or your own short instruction, and a copy button on our pages. The label is free text, so "paste this in your terminal" works as well as "json".
The developer documentation comes out of HelpCCMS itself. The pages you read about integrating are published topics fetched through the same public API you would use. When the text changes there, the page changes.
Take your content with you. One button on your account page downloads everything you wrote as a single JSON file: collections, topics with their structure, inline components, glossary terms and image addresses.
Change the email address on your account. Without asking us. The new address confirms by mail, and everything you own stays where it is.
A register that keeps up. It scrolls to the topic you are editing, copies a collection id or a delivery address with one click, and publishes a single topic from its own row instead of making you select it first.
Delivery measured per route. We now record which way a request came in, so a slow or failing path is visible before a customer mentions it.
Faster search. Searching used to fetch and render every published topic to read its text. It now reads the frozen publications directly: about a tenth of the time it took.
Earlier
HelpCCMS opened for its first accounts in August 2026 with the parts that still carry it: topics with help keys, publishing that freezes a version, a public read-only delivery API, inline components for the words your interface uses, and a JSON import for the help text you already have.
Nothing on this page is a plan. If it is listed here, it works today. What is not here yet is not promised.